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Service Quality Factors Affecting Passenger Satisfaction in Public Bus Transportation: a case study of Kegalle District Passenger Bus Transportation Service Sector reforms for Economic Development

Service Quality Factors Affecting Passenger Satisfaction in Public Bus Transportation: a case study of Kegalle District Passenger Bus Transportation Service Sector reforms for Economic Development

Wijerathna, I.D.C.
URI: http://repository.kln.ac.lk/handle/123456789/16290
Citation: Wijerathna, I.D.C. (2016) Service Quality Factors Affecting Passenger Satisfaction in Public Bus Transportation: a case study of Kegalle District Passenger Bus Transportation Service Sector reforms for Economic Development, In: Proceedings of the 5th International Conference of Sri Lanka Forum of University Economists, 22-23 December 2016, Department of Economics Faculty of Social Sciences University of Kelaniya, Sri Lanka, 232-236 pp.
Date: 2016

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