Abstract:
Even though today"s organizalions are using several techniques and strategies to
achieve organizational goals through people. rewards are considered as most important
element in motivating and satisfying employees to achieve the high level of
performance. Non-financial rewards can have an even more substantial impact on
employee satisfaction and motivation than traditional financial rewards. This study
attempt to examine the impact of demographic variables of cmployecs on nonfinancial
motivalors/rewards with special reference to Sri Lanka Telecom
Headquarters.
A cross-sectional sample survey was done using a sample of 365 employees al SLT
headquarters. Findings of the study revealed that whal are Ihe mosl important
rewards/motivators which can be stimulated motivation level and satisfaction of SLT
employees' at headquarters. In addition. the study demonstrated reward preferences
variance between certain demographics groups namely age. gender and career stage
within the Sri Lanka headquarters. The study contribuled to the body of existing
knowledge on employees' mOlivation and ils relationship with non-financial rewards
within the Sri Lanka Telecom. An understanding of these perceptions would enhance
knowledge when developing effective reward system in Sri Lanka Telecom. Sri Lanka
Telecom management can structure reward system more effectively according to these
findings without focusing primarily on money.
