Attitudes Towards Language Policy And Planning Of The Administrative Sector In Sri Lanka: Divisional Secretariat – Four Gravets In Galle

Abstract

The study was intended to investigate the attitudes towards language policies and the fields that should be improved in government language policy and planning. Among the number of language policies, language policies in the administrative sector in Sri Lanka were selected to conduct our study. The sample included ten employees and ten clients from the Divisional Secretariat at Galle. The study was done by using both qualitative and quantitative methods, through providing separate questionnaires for clients and employees. The findings of the research show that there are 100 % satisfaction and positive attitudes towards the language policies in the particular Divisional Secretariat selected for this study. However, due to the lack of human resources such as the proficiency of Tamil language and the impracticality when implementing the particular language policies, some problematic areas regarding the implementation of the language policies were also explored. Therefore, it can be concluded that the implementation of language policies is not sufficient, in order to overcome the language issues in a Divisional Secretariat, efficient steps can be taken while making changes in implementing the policies.