Abstract:
Access to fresh international research is a prerequisite for meaningful research
endeavor. With the objective of providing online scholarly information, the e-Information
service was established in 2003 and it was quickly became the hart of the library
services and a catalyst for change and collaboration. The e-Information service of the
University of Colombo’s leading edge resource based teaching and learning facility,
provides a collaborative interdisciplinary environment where campus wide access is
granted. Identification of CSFs and degree of user satisfaction towards the e-Information
service were the objectives of this study. The method of collecting data was informal
discussions with 10 postgraduate students, 05 undergraduate students and 8 lecturers
who were familiar with using e-resources and where comfortable using IT in FGS,
Education, Arts and Science faculties. Physical observations in e-Resource centers were
also made. The data collection was preliminary focused on four key areas namely
Infrastructure, Support, Resources and Patrons. Conducting e-Information Literacy
Development Programmes, enhancing resource sharing activities, strengthening einformation
acquisition and delivery procedures were important suggestions.
