User Satisfaction with Library Resource & Services: With special reference to Ambepussa Maha Vidyalaya, Warakapola, Sri Lanka.

Abstract

The habit of reading is lifelong continuous and regular performance of the act of reading as a result of the perception of reading as a necessity. The habit of using libraries, however, means continuous and regular use of a library of the individual with the purpose of meeting his/her intellectual requirements. Particularly for the student teachers constituting the teachers of the future having their education in the education faculties, it is expected that they have gained the habit of reading and developed the skill of using libraries efficiently. In the present study an attempt is made to investigate the User Satisfaction with Library Resource & Services in Ambepussa Maha Vidyalaya, Warakapola, Sri Lanka. The survey was conducted by using questionnaires with close and open ended questions. School teachers 48 selected for this study using Krejcie and Morgan sample table. The response rate was 92%, considering the frequency of going to the library 39% mentioned as every 2-3 days. 32% responded have mentioned that they go to the library to gather new information in the subject area. According to their responses, 59% mentioned that they spend less than one hour in the library. There are good percentages of users, 70% who are satisfied with the resource & services of the library but others wish for improvement. The study identified that users faced lack of current reading materials, lack of sitting facilities and borrowing time is not sufficient. Based on the findings of the study the following recommendation is made, upgrading the school library with necessary information resources and services to develop knowledge and skills of teachers and providing more up-to-date information materials relevant to school teaching and learning.