Abstract:
Purpose – The international integrated reporting framework encourages organisations to disclose material
information that affects their ability to create value. This paper aims to investigate the challenges and
techniques preparers of integrated reports use to determine the materiality of non-financial information.
Design/methodology/approach – This paper uses an exploratory interpretive thematic analysis and an
archival research approach. Qualitative semi-structured interviews were conducted with 55 integrated
reporting (IR) preparers in 12 publicly listed companies, supported by the perusal of the companies’ integrated
annual reports over a three-year period.
Findings – IR preparers findmateriality determination for non-financial information challenging. This study found
that preparers convert challenges into opportunities by using materiality disclosures as image-enhancing marketing
tools, which causes concerns regarding weak accountability and a deviation from the International Integrated
Reporting Council’s objective of improving information quality. This study found that IR preparers use various
techniques in conjunction to determine materiality levels, as well as whether to disclose non-financial information in
their integrated reports. The institutional isomorphismlens used in the study highlighted the issues IR preparers faced
in their determined efforts of IRmateriality levels undermimetic and normative isomorphismpressures.
Research limitations/implications – The challenges and techniques identified can contribute to the
development of a framework for materiality level determination for non-financial information.
Practical implications – Regulators who are concerned with ensuring sufficient information to improve
investor decision-making will be interested in the techniques IR preparers use to determine materiality levels
for non-financial information, to improve their regulations and frameworks.
Originality/value – This study contributes to the literature regarding challenges with materiality level
determination in integrated reports and techniques used by IR preparers. The application of an institutional
isomorphism lens led to greater insight and understanding of IR preparers’ challenges and techniques in
materiality determination. This paper makes a number of significant contributions to the IR literature. First, it
identifies the usefulness of material information for decision-making and the influence stakeholders have on
the materiality determination of non-financial information, which have not been mentioned in the prior
literature. Second, the literature is silent on how organisations relate materiality to value creation for the
purposes of determining the materiality content of an integrated report; this research provides empirical
evidence of the use of value creation criteria in materiality determination. Third, the study highlights that materiality is a combination of efforts that involves everyone in an organisation. Further, the strategy should
be linked to IR and preparers have indicated that integrated thinking is required for materiality determination.