Abstract:
Employee or human resource are key aspect of any organizational success. Thus,
committed employees are crucial for achieving organizational success. Achieving
employee commitment within an organization has become a crucial challenge in the
contemporary business context specially for service-oriented organizations. Financial
industry is mostly labor-intensive sector and they are facing several issues with lack of
committed employees. This is one of the hardest and most exclusive workplace cultures
that have a higher level of burden among its staffs as the workers have to deal with
enormous workload during the year. Accordingly, the present study focuses on identifying
the “effect of organizational culture of employees’ commitment with special reference to
the public sector financial institutes in Sri Lanka”. Cross-sectional survey conducted among
150 front line employees among 8 major public financial institutes in the country. Data
were collected through a self-administered questionnaire. Organizational culture measured
through four variables such as organizational control, innovativeness, organizational values
and employee engagement & teamwork. The findings revealed that organizational control
has a negative effect on employees’ commitment and innovativeness, organizational values
and employee engagement & teamwork have a positive impact on employees’ commitment
respectively. Further, the findings of the study generate several suggestions for managers
and human resource practitioners to make better strategies to increase organizational
culture and employees’ commitment in the public sector financial institutes.
