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Assessing the Perceived Quality of Government Training Institutions’ Libraries from User Perspectives

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dc.contributor.author Balasooriya, B.A. Priyani
dc.date.accessioned 2024-01-10T06:53:33Z
dc.date.available 2024-01-10T06:53:33Z
dc.date.issued 2023
dc.identifier.citation Balasooriya, B.A. Priyani (2023), Assessing the Perceived Quality of Government Training Institutions’ Libraries from User Perspectives, 5th International conference on Library and Information Management, Department of Library and Information Science, Faculty of Social Science, University of Kelaniya Sri Lanka en_US
dc.identifier.uri http://repository.kln.ac.lk/handle/123456789/27206
dc.description.abstract Service quality measures how well a product or service meets a customer's expectations. A study was conducted on the quality of services maintained by a library of a certain government service training institution in Sri Lanka. Providing a high-quality service is critical to attracting and retaining library users, as this will improve library productivity and enhance the library's reputation. en_US
dc.publisher Department of Library and Information Science, University of Kelaniya, Sri Lanka en_US
dc.subject Quality assessment, Service quality, user-friendly library service, Users’ perspective, en_US
dc.title Assessing the Perceived Quality of Government Training Institutions’ Libraries from User Perspectives en_US


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