Abstract:
With the expiration of the multi !iber agreement and the continued economic expansion
of China and India. companies in the clothing industry have been facing numerous
challenges over the past fev• years. In this setting. in order to remain efficient and
maintain their competitive advantages, it is essential that these organizations should
continually improve their labour efficiency, providing high quality product at competitive
prices while adhering to all garment industry rules and regulations. "Social Indicator"
presented by the Centre for Policy Alternative emphasizes employee work relationship as
the core activity on this process. (MAS holdings Climate survey 2005)
The study examined the work relationship bet\:veen Managers and the shop floor workers
of clothing manufacturers at Biyagama Export Processing Zone based on the
questionnaire method. Questionnaires were distributed to a sample of 45 Managers and
90 shop !1oor workers. The samples were selected using the Random sample techniques.
The study concludes that 67.7% managers believe that there is a good relationship
between managers and the shop floor employees, while only 42.5<% of shop floor
employees endorse it. Therefore Study concludes that two groups arc having different
level of understanding of the nature of the relationship existing between them, resulting
in reducing the management efficiency, labour productivity etc. Consequently, the
managers should realize this fact and make necessary course of action to correct this
phenomenon to make the industry more competitive in the present globalized world.