Abstract:
This is a review article on keys to effective listening and presenting skills
which have been identified as two main skills to be improved for effective
communication. Accordingly, the article focusses first on listening skills;
importance, barriers for effective listening, and keys to improve listening
skills. It then moves towards presenting skills while discussing key guidelines
to improve verbal, non-verbal and para-verbal aspects of an effective
presentation. Finally, this paper proposes an action plan for three months in
order to improve these skills in a pragmatic way.
