Analysis of Stress on Employees’ Productivity: A Study based on Air Force Officers in Sri Lanka

Abstract

Job stress is became one of the main challenges faced by many organisations. It is usually occurs when employees cannot cope with pressure or tension of assigned task. It can be considered as one of the factors which influence the work behavior of employees. Work behavior of an employee can be affected due to stress either in positive or negative way. Negative impact of employees’ work behavior due to stress might contribute to lower employees’ productivity ultimately affecting organization performance. According to AIS (the American Institute of Stress) report, $ 300 billion spend annually due to accident, absenteeism, turnover, medical, legal, insurance costs and workers’ compensation as a result of job stress. The main aim of this study is to identify most significance stressor and also to analyses its effect on employees’ productivity. Descriptive survey was adopted as the research design of the study. This study has been conducted based on Sri Lanka Air Force with reference to three bases. The primary data were collected through a questionnaire survey from 67 Air Force officers. The results of the study indicate that over workload (.332**), excessive responsibility (.495**), poor relationship (.518**), meet deadline (.494**), and harassment (.558**) are statically significant factors in predicting the level of stress in Air Force officers. Educational level and civil status are most significant demographic factors affecting the level of stress. Finding of the study shows that there is a low positive relationship between stress and productivity.