Factors Affecting Employee Turnover Intention of Operational Level Employees in ABC Apparel (Pvt) Limited

Abstract

The export of textile and apparel products is one of the biggest industries in Sri Lanka, which plays a leading role in advancing the country’s economy. In the current situation of the world, employee turnover is one of the significant burning issues faced by the apparel industry. Many factors affect employee turnover intention and this study aimed at finding out whether job satisfaction (JS), organizational commitment (OC), and leader-member exchange (LMX) have an impact on Employee Turnover Intention (ETI) of operational level employees in ABC Apparel (Pvt) Ltd. The study used the survey method and data collected through a structured questionnaire from a sample of 112 operation level employees of ABC Apparel (Pvt) Ltd. This study used the multiple regression analysis to show the impact of independent variables (JS, OC and LMX) on the dependent variable (ETI). For the statistical analysis of the respondent’s data, the researcher used the Statistical Package for Social Sciences (SPSS) software. The findings indicated that leader-member exchange significantly and negatively impacts on turnover intention of operation level employees in ABC Apparel (Pvt) Ltd. while job satisfaction and organizational commitment had no significant negative impacts on turnover intention of operation level employees in ABC Apparel (Pvt) Ltd. However, the outcome of this study confirmed that leader member exchange could affect employee turnover intention in ABC Apparel (Pvt) Ltd as well. Accordingly, the organizations should work to increase the relationship between the leader and members so that they may understand each other and quit their turnover intentions. If the relationship between leader and members is weak, the employee’s turnover intention will be motivated. Therefore, it is recommended to pay more attention to leader-member exchange and reduce employee turnover intention.