Abstract:
The COVID-19 outbreak resulted in protracted lockdowns, causing businesses to recon-
sider keeping their operations running smoothly without interruption. Employee engagement has
played a critical role in achieving this. This research aimed to see what strategies business organi-
zations use to keep their employees significantly engaged during the pandemic. A systematic re-
view of empirical studies conducted between 2020 and 2022 is synthesized. The review revealed
that offering mental relief care and resilience were the most preferred approaches to enhance em-
ployee engagement. Competency building, demonstrating employee empathy, and directing expec-
tations helped in job engagement. The review offers insight and implications for organizations and
policymakers on strategizing engagement policies and maintaining the well-being of their employ-
ees in tough times. Finally, the review established a call for future research agenda.
