Rukshan, W.I.U.K.; Nishanthi, H.M.; Mahalekamge, W.G.S.
(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2014)
Conflict management is the process of planning to avoid conflict where
possible and organizing to resolve conflict where it does happen, as rapidly
and smoothly as possible. The ability to manage conflict is probably one ...